Privacy by design.

OneCall collects the minimum information needed to connect service requesters, professionals, Market buyers, sellers and suppliers. Service-request consent is separate from marketing consent. Service contact details stay hidden until an approved professional with a verified email purchases a lead. On OneCall Market, listing contact details are not public. A signed-in buyer who pays the R10 interest fee can unlock the listing owner's registered contact details. The listing owner sees the buyer's message but the buyer's registered contact details stay locked until the listing owner separately pays R10 to unlock that buyer. One item accepts no more than three interested buyers. Supplier and listing information submitted for public display may be shown after review. Signed-in users can download an account data export and submit access, correction, deletion or closure requests from Privacy & data controls. The optional AI helper may send the text of your question to OneCall's configured AI provider; do not enter passwords, ID numbers, banking details, health information or other unnecessary sensitive data.